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Mahlkonig USA Privacy Notice
Last modified: April 11, 2019
This website is operated by Mahlkonig USA (”Mahlkonig”, “we”, “our”, or “us”). We are committed to protecting the personal information that you provide to us through this website. This Privacy Notice is designed to help you understand how we collect, use, share, and safeguard the personal information you share with us and to assist you in making informed decisions when you visit and use our website.
This Privacy Notice is applicable to our website, located at www.mahlkonigusa.com, and any of our other websites where this Privacy Notice is posted.
We reserve the right to change, modify, add, or remove portions of this Privacy Notice at any time without prior notice. We will post notice of modifications to this Privacy Notice on this page. Changes will become effective immediately but will not apply retroactively. We encourage you to review this Privacy Notice whenever you use our website. If you do not agree to the modified Privacy Notice you should immediately discontinue your use of the website.
Do not share your personal information with us if you do not agree with any part of this Privacy Notice. This is an important document – please read it carefully.
Information We Collect
We collect different types of information from you and about you when you use this website. The information we collect falls into one of two categories:
(1) Information that you share with us; or
(2) Information that we collect from you automatically when you visit this website.
Information You Share With Us.
We collect personal information when you register on our website, communicate with us (for order or product support), and when you sign up for our newsletters and marketing campaigns. We may also receive your personal information from our business partners.
When you register to use our online store, we initially ask for your name, email address, mailing and billing address, city, state, zip code, and organization. During the check-out portion of our online store, you are asked to provide complete and accurate payment and billing information to us, which is used to finalize your transaction.
When you contact us for order or product support, we will ask for your name, email address, and mailing address.
When you sign up for our newsletters or marketing campaigns, we will ask for your name and email address.
We may also collect personal information from you for other purposes and when we do, we will tell you why we are collecting your personal information and how it will be used.
Information We Automatically Collect.
Whenever you visit this website, we may automatically receive and record information from your web browser and computer, which may include information about the device you use to access or use our website, your IP address, your device’s operating system, preferences you submit and preferences that are generated based on the data you submit, and number of clicks on this website (collectively, “Non-Identifiable Data”).
How We Use Your Information
We may use your personal information:
• for the specific purpose for which that information was collected;
• to address your customer service or technical support questions;
• to provide and to improve this website and our services;
• as otherwise permitted by law; and
• for any other purpose with your consent.
We may use and share Non-Identifiable Data (i.e. non-personal, de-identified information that can’t be used to identify you) for any lawful business purpose without any obligation or accounting to you. When we do so, we will take reasonable measures to ensure that the Non-Identifiable Data is not personally identifiable and cannot later be used to identify you.
When We May Disclose Your Personal Information
We may disclose your personal information for certain purposes and to third parties as described below:
With Your Consent.
We may share your personal information when we have your consent. You can revoke your consent at any time by providing notice to us at firstname.lastname@example.org.
We may employ other companies and people, such as Shopify and CardConnect, to perform tasks on our behalf and we may need to share your personal information with them (or they may collect your personal information from you on our behalf) to provide services to you.
We may also disclose your personal information at the request of law enforcement or government agencies or in response to subpoenas, court orders, or other legal process to establish, protect, or exercise our legal or other rights or to defend against a legal claim or as otherwise required or allowed by law. We may disclose your personal information in order to protect the rights, property, or safety of a user or another person. We may disclose your personal information to investigate or prevent your violation of any contractual or other relationship with us or your illegal or harmful activity.
In the event we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your personal information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Notice, and that any acquirer of our assets may continue to process your personal information as set forth in this Privacy Notice.
We do not collect payment information directly from you. All payments are handled by and through CardConnect.
You can opt-out of marketing communications by following the unsubscribe instructions provided in each promotional email that we send to you.
Managing Your Personal Information
Updating Your Personal Information. You can request that we correct or update the personal information we have about you by contacting us at email@example.com.
Deleting Your Account.
You may request deletion of your account by sending an e-mail to firstname.lastname@example.org. Please note that some information may remain in our records after deletion of your account. We may use any aggregated data derived from or incorporating your personal information after you delete your account, but not in a manner that would identify you personally.
Our Retention Practices.
We may not be able to completely remove your personal information from our systems in certain circumstances. For example, we may retain your personal information for legitimate business purposes, if it may be necessary to prevent fraud or future abuse, if required by law, or as retained in our data backup systems or cached or archived pages. All of your personal information that we keep will continue to be subject to the terms of this Privacy Notice to which you have previously agreed.
How We Protect Information
We take reasonable steps to maintain the security of your personal information, including using SSL-encryption to protect data transmissions. However, no data transmission over the Internet can be guaranteed to be completely secure and accordingly, we cannot ensure or warrant the security of any information that you transmit to us, so you do so at your own risk.
Cookies And Internet Advertising
We may also use “web beacons” (i.e. “web bugs” or “single–pixel” or “clear” GIFs) on this website. Web beacons allow ad networks to provide anonymized, aggregated auditing, research, and reporting for us and for advertisers. Web beacons also enable ad networks to serve targeted advertisements to you when you visit other websites. Because your web browser must request these advertisements and web beacons from the ad network’s servers, these companies can view, edit, or set their own cookies just as if you had requested a web page from their website.
California Privacy Rights
Shine the Light. Under California’s “Shine the Light” law, California residents who provide certain personally identifiable information in connection with obtaining products or services for personal, family, or household use are entitled to request and obtain from us once per calendar year information about the information that we shared with other businesses for their own direct marketing uses. If applicable, this information would include the categories of information and the names and addresses of those businesses with whom we shared information for the immediately prior calendar year. To obtain this information, please contact us at email@example.com with “Request for California Privacy Information” in the subject line and in the body of your message. We will provide the requested information to you at your email address in response. Please be aware that not all information sharing is covered by the “Shine the Light” requirements, and only information on covered sharing will be included in our response. We may ask for additional information to verify your identity.
Consumer Rights Notice.
Under California Civil Code Section 1789.3, we are required to provide California residents with the following specific consumer rights information:
• This website is owned and operated by Mahlkonig USA.
• Unless otherwise expressly stated, this website is provided without charge.
• To file a complaint regarding this website or to receive further information regarding use of this website, please send a letter to 4416 Bennett Memorial Rd, Suite 104, Durham, NC 27705 or contact us via email at firstname.lastname@example.org. You also may contact the Complaint Assistance Unit of the Division of Consumer Services of California’s Department of Consumer Affairs in writing at 400 R Street, Suite 1080, Sacramento, California 95814 or by telephone at (916) 445-1254 or (800) 952-5210.
Do Not Track Signals.
Some web browsers may transmit “do not track” signals to websites with which the web browser communicates.This website does not respond to “do not track” signals.
We do not knowingly collect information from children under the age of 13 (“Child” or “Children”), nor do we solicit personal information from Children. If you are a Child, please do not send any personal information about yourself to us. If you are the parent or legal guardian of a Child, we urge you to instruct your Child to never give out their real names, address, phone numbers, or any other personal information on the Internet without your permission.
If we learn that we have collected personal information from a Child, we will delete that information as soon as possible. Please email us at email@example.com if you believe we have collected personal information from a Child.
Users Outside Of The United States
This website is hosted in the United States and is governed by United States law. If you are visiting or using this website from outside the United States, please be aware that your personal information may be transferred to, stored, and processed in the United States. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country. By using this website, you consent to your personal information being transferred to our facilities and to the facilities of those third parties with whom we share it as described in this Privacy Notice.
With questions, comments, or concerns, contact us at:
4416 Bennett Memorial Rd, Suite 104
Durham, NC 27705
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